A little clarity
goes a long way.

Restaurant Management is planned for phased delivery. Explore Restaurant Solutions for the planned catalogue and register your interest; features, payment methods and integrations depend on releases and business configuration.

ServiceDock is an operations platform for hospitals, hotels, and hostels. Guests, patients, and residents scan a QR code to raise service requests, while staff and administrators track, respond to, and resolve them in one place.

No. They scan the QR code at their bed or in their room with a phone camera, and a simple request screen opens in their browser. There is nothing to download and no account to create. In hotels, access is linked to the guest’s room for their stay, and Reception shares the simple access details at check-in.

All three. One unified platform supports patient and ward workflows for hospitals, guest and room workflows for hotels, and resident and shared-space workflows for hostels, including food & beverage requests.

It is our newest module for hospitals, built to make outpatient visits calmer and more predictable. Patients reach the right doctor with less waiting and less uncertainty, reception spends less time answering "how much longer?", and doctors see a steadier flow through the day. We are keeping the details for a personal walkthrough, so request a demo to see it in action.

Built specifically for hotels, ServiceDock connects guest arrival, the stay, service requests, checkout and room readiness in one operational journey, with management insights into occupancy, service activity and room turnaround. It is available for hotel businesses, so request a demo to see it around your property.

ServiceDock uses a five-level hierarchy: Building, Floor, Wing, Room, and Bed. Every request is associated with its physical location, from a single hotel wing or hostel floor to a multi-building hospital campus.

Staff use role-based accounts scoped to their department and location. The relevant team is notified when a request arrives and can acknowledge, act on, and resolve it, with each step tracked.

Yes. A super admin view provides oversight across hospital, hotel, or hostel groups while individual properties manage their day-to-day operations.

No personal account is required. The request type and associated bed or room location are used to route and resolve the request. See our Privacy Policy for the intended information-handling approach.

Staff and administrators have role-based access so they see requests relevant to their responsibilities. We can walk through the access model and your security requirements in a demo.

The request screen needs an internet connection. Guests, patients, and residents can use their mobile data or the property’s guest Wi-Fi; no special network is required.

Setup depends on the size and configuration of your property. During your demo, we will walk through property mapping, request categories, staff roles, and QR placement.

Tell us which hospital, hotel, or hostel management systems you use during your demo. We will discuss your requirements and the integration options available for your property.

Yes. Configure categories such as housekeeping, maintenance, nursing assistance, and food & beverage to match how your property operates.

Request a demo through our Contact page. The walkthrough covers the guest or patient scan, the staff response, and the admin dashboard around a property like yours.